Next Generation IAM Is Secure By Default

Posted on by Steve Tout in Management

We live in a world full of uncertainties and wake up to new data breaches on a daily basis. As applications and data proliferate in a cloud and mobile world, Identity and Access Management (IAM) must deliver more than ever, faster than ever, for businesses to succeed at building and maintaining trusted relationships and delighting customers at every interaction. We must get to a place where risk informs identity management services and authorization decisions in real-time to avoid our companies from being the next news headline. I call this Highly Leveraged IAM: the idea that identity being the center of every interaction that end users have with a company, IAM can not only provide the right access to the right user at the right time, but also the best user experience across a diverse set of protective layers and capabilities and can make these existing investments even more effective. The level of identity-centric …

The 2 ROIs of IAM

Posted on by Steve Tout in Architecture Guidance,Management

Last week I unveiled Identity Coherence in my webinar on the same subject(sponsored by CSA) and started by talking about the impact that IAM has on customer experience, federation and risk management. I concluded with a discussion on the 2 ROIs of IAM: Return On Investment and Risk Of Ignoring. If you step away from any IAM implementation and defocus the technology, what you see is a constellation of factors that either propel your efforts forward within your organization or stop you dead in your tracks. Naturally, this vantage point delivers insights into the upfront work needed to modernize IAM, including strategy, architecture, operations and innovation. But from experience, looking at IAM through the lens of program management, GRC, customer experience and even company culture all of which are critical to ensure ongoing success of an effective IAM program. This mental model is what I refer to as Identity Coherence. Identity Coherence provides the conceptual framework …

Culture Eats IAM for Breakfast

Posted on by Steve Tout in Management

It’s been said that you can’t fix culture. Focus on the business and the rest will follow. (See April 2016 HBR cover story) Within every organization, the values and people that shape the culture will ultimately affect how IAM is directed and managed. They are often invisible powers, but if you look and listen closely, the “invisible hand” will present itself to you, and unlock a key to success in your IAM program. Then @brennantom posed a great question to Shark, Robert Herjavec: “what’s better for investment, process driven results or disruptive technologies?” I immediately flipped the question to ask, what is better for business, process driven change or disruptive change?  With nearly every industry seeing its share of disruption, from healthcare to transportation, social media and hospitality, cloud and digital have turned old business models upside down and enabled new ones with digital transformation and cloud computing. For IAM and cybersecurity leaders in …

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You and your IdM Career

Posted on by Steve Tout in Career,Management

I have to say that I feel very fortunate that I have not had to change jobs frequently since I started my career in IT back in 1998. It hasn’t always been smooth sailing. I departed sooner than I had hoped from my first two gigs in sales working for Microsoft solution providers, though each led me to search harder and smarter and always led me to more interesting and more lucrative gigs. In order to get my break in sales I wrote a business plan to market PC and network solutions for Capital Datacorp in Sacramento, but before landing that job I canvassed Northern California by fax (I was so broke that I didn’t have an ISP account or a personal computer) and by foot searching for a job. The efforts eventually paid off, and the rest is history and will spare those details for another time. What is …

Managing IAM In Uncertain Times – 2012 Edition

Posted on by Steve Tout in Career,Management

Better late than never, they say. So first of all Happy New year to you and I wish all the readers of my blog the very best health, happiness and success in managing IAM projects in 2012! I am writing this post from Bangalore, India where I am wrapping up the final touches on a 1.5 day workshop program that I am presenting to the Operations and Management team at VMware this week on a variety of hand chosen topics that I have collected and discussed under the umbrella of Managing IdM In Uncertain Times. This name comes from the paper I wrote in 2009 and consequently inspired the theme and title of this blog. In this blog (and the paper) I attempt to identify the trends and codify the best practices and rules of thumb when it comes to managing IdM systems in a virtualized environment for running leaner …

VMware shows its prowess Cloning Oracle IdM

Posted on by Steve Tout in Management

I grew up in a painting family and was raised by a father who was a skilled crafstman, an expert with a lifelong career in painting.  The thing you would expect, that our house would always have a fresh coat each season, or a fresh paint at all, is far from reality.  It’s like the saying cobblers children have no shoes.  As I grew old enough to form my own values and ideals about the future, I vowed to never let my family or my children go without shoes so to speak.  At VMware, we are pursuing the dream of IT As A Service, putting new kicks on our feet, and accelerating the use of virtualization across our own IT landscape. And virtualize, we did.  I am involved on a crush team who’s objectives include streamlining and automating the build and refresh of environments using VMware virtualization technology, EMC SRDF and BCV technologies.  …